Note: the post below is replete with opinion based on a year’s suffering through with Fatcow (sucks dead bunnies through a straw). Be warned.
Napolean is reported to have said,
Never attribute to malice what can adequately be explained by stupidity.
By this time, there is some small degree of doubt on my part that stupidity alone can account for all the misbehavior of my former hosting company, Fatcow (sucks dead bunnies through a straw). After all, I canceled the account last month and was assured (“assured” by a Fatcow representative–now there’s a laugh!) that I would not be charged by Fatcow for any further service.
I shoulda known.
Sure enough, a charge showed up yesterday on my bank account. From Fatcow. Wonder of wonders, it at least reflected ONE of the two offers of three free months’ service (not quite 1/3 and a little more than 1/4 of an annual charge had been deducted from my account–IOW, not anything like an honest 3 months’ service, let along the SIX monts’ service Fatcow–sucks dead bunnies through a straw–people had CLAIMED they were crediting my account with. Oh, and yes, the account charged is a debit account. Philosophical reasons. Just ask sometime.) But… if they were going to steal from me–and they were stealing from me–why deduct ONE of TWO offers for free service?
Idiots? Diabolical? Diabolical idiots? I’m going with door number three.
So, I called Fatcow (sucks dead bunnies through a straw) to discover what tales the people there would spin (surely you do not think I would expect anything approaching honesty or accountability!).
It’s all my fault, I discovered. Of course. I canceled at the wrong time. Why, I should have known that they’d be swamped in December and allowed for the inevitable failure of the cancellation to wend its way through to actually being effected! Shame on me for expecting that the poor, beleagered minions of Satan at Fatcow would have the time or inclination to actually DO THEIR JOB any time in December! No! Impossible! What in the world was I thinking?!? Why, as much expect honesty from a politician *spit* or news from a Mass Media Podperson!
But wait! There’s more! Not only that, but Fatcow has also supposedly issued a refund for the theft!
“Gimme your money!”
Days (or weeks or months) later, “Here’s your money back. I’ve used it in the meantime, but you have it back, now dontcha?”
Except… I don’t have my money. They stole theirs (with a canceled authorization) some days ago, but the return they say was effected… isn’t in my hands.
Question: If someone steals money from me and then shrugs me off with a callous, “The check’s in the mail,” type answer, what am I to think?
Riiiiight. As I said, “I don’t care what your records show. Your records have lied–or Fatcow reps have lied–repeatedly to me in the past. Give me my money.”
Pushed that last one hard enough I at least got someone to say (do you think I can believe them? Me neither) that Fatcow’s legal department would give me a call.
Now, that’s a call I welcome. What could be more fun than talking to the lawyers of the most disgusting, incompetent, dishonest business I have ever done business with?
Just waiting for the state attorney general’s office to open so I can lodge a complaint for fraud, theft, whatever I can.
Fatcow sucks dead bunnies through a straw.
Methinks a comment that differs to no small degree from the opening quote could well apply to all the lies, distortions, incompetence and outright idiocy I have experienced at the hands of Fatcow (sucks dead bunnies through a straw). At least some of the “I’ve followed policy and helped you all I can” B.S. I’ve had to put up with, now even past when I had severed all ties with Fatcow (sucks dead bunnies through a straw):
When a stupid man does something he knows is wrong, he always claims it is his duty.–G.B. Shaw
Update: Well, Fatcow (sucks dead bunnies through a straw) did finally come through with the refund. Finally. Doofuses.
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Would you please explain this to a Lefty? I’d love to see their expression as they tried to explain to you HOW MUCH ‘FREE OFFERS’ COSTS! I will hate them with you, and I don’t even know them. Thanks to your advice, I never will. 😉
“All You Can Eat” coupons from “The Ptomaine Salad Bar” where one got food poisoning and “Free X Months Service” from Fatcow (sucks dead bunnies through a straw) are of about the same use: none.
Oh, and perhaps I should clarify: the “free months’ service” were offered in other cases where Fatcow (sucks dead bunnies through a straw–I have that set up as a macro, now :-)) scrwed me over royally by NOT providing the service they’d contracted to and then running me through hours (days!) of NON support to correct THEIR screwups.
*shesh!* What maroons…