Do NOT Make YOUR Problem MY Problem

You won’t like it if you do.

Well, the rumbles I’ve been hearing about Fedex deliveries in recent months going from average/poor in service to execrable have another data point. Call from Fedex Freight. Nope, the package they accepted to deliver to me? Nah. They can’t get here from there, not with the truck they want to “deliver” it with. . . And it is too big for our vehicles. Oh, and it’s a gig they accepted from another freight company–Pilot Freight–that accepted the package for delivery, then decided to fob it off on Fedex. Now, the original company says it’ll “try to work something out.” There is no try. There is only do and do not. Neither one did their due diligence, and neither one wants to be troubled to deliver the package they accepted to deliver.

Ain’t it grand when folks make a commitment w/o doing their homework and with little apparent intent to fulfill it? *shrugs* Next up: the company that sold me the product. We’ll see if it intends to earn its money. (Just to be clear: I kinda enjoy holding folks’ feet to the fire when they try to back out of fulfilling a commitment. Makes me smile. 🙂 “YOU took the gig. Don’t make it MY problem that you don’t want to do your job.” *heh*)

Progress. Called the retailer. The retailer’s the 500 pound gorilla in this. Retailer kept me on while conferencing in the company that accepted the original contract to deliver. Ruh-roh. Response: “I’ll fix this,” and a promise to call me back with a delivery date/time. We’ll see, , ,